Support
Contact Ledger File Lab
Report a compatibility problem or ask about privacy and the conversion tools.
Do not email a QBO file, account number, transaction list, or screenshot containing financial data.
Helpful details
You may safely include the bank name, whether the file is OFX 1.x or OFX 2.x if known, the browser name, and the exact non-sensitive warning shown by the tool. Describe the problem without copying transactions or account identifiers.